![Zofia Babicka-Klecor, Legal Geek: more legal changes for e-commerce [COMMENTARY]](/static/images/section2.774b7ac9648d.jpg)
O czym mówiliśmy
On 2025-10-12 Omnichannel News examined the Polish Accessibility Act, the EU ODR platform and e-commerce. The case mattered to businesses because such regulations shape not only the wording of legal documents, but also the design of sales, payments, security and customer-communication processes. The discussion focused on the practical consequences of implementation and the risks arising from an overly narrow or overly formal reading of the rules. The outlet asked Zofia Babicka-Klecor for comment on the topic of the publication.
Co podkreślaliśmy
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Closing down the ODR platform requires removing outdated provisions from B2C terms and conditions.
Even if the tool was rarely used, references to it can mislead consumers.
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The Polish Accessibility Act does not cover every shop in the same way.
The scope of obligations depends on the type of products, the e-commerce services offered and the trader's status.
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Accessibility obligations affect both document content and the shop's interface.
Websites must be perceivable, operable, understandable and robust, and consumer-facing information must also meet accessibility requirements.